Most items ship the next business day, (M-F), unless otherwise
noted in the item availability field in the product description.
(Please note that we usually SHIP the next business day, not
DELIVER.) Shipments outside the US usually ship in 2-3 business
days and usually arrive within 10-14 days after the order is
Transit time depends on the recipient's location and the method
of shipping selected,(please refer to shipping chart above).
Only business days are counted in transit time. Please be sure
to request the proper shipping method for your needs,
particularly if you have ordered an item that does not ship the
next business day. You will need to add the days required for
shipment to transit times for these items.
We offer several
options for shipping of your order including Standard Ground,
Rush, and Express shipping. (NOTE: Bedding, room decor, gift
baskets, and any items marked "Ground Shipping Only" must be
shipped UPS Ground. These items cannot be shipped outside the
continental US.) Orders being shipped to
Alaska, and US Territories will be shipped via USPS
Priority Mail at the Standard Ground rates. Please see chart
below for rates and information on International shipments and
Standard Ground shipments may be shipped via either USPS
Priority Mail or UPS Ground at our discretion. Priority Mail
shipments usually take 2-3 days to arrive, but this time frame
is not guaranteed. We are on the East Coast, so UPS shipments
may take up to 5 business days from date of shipment. (Holidays
and weekend days are not counted in transit time.) A shipment to
the West Coast, for example, usually takes one full week to
arrive via UPS. If you need to receive your shipment by a
specific date we recommend choosing either our Rush or Express
shipping options. You will receive a shipping confirmation with
tracking information via email when your order has been shipped.
INTERNATIONAL SHIPMENTS (This includes all orders outside
of US, US Territories, and
Canada.) Shipments outside the US usually ship from our
warehouse 2-3 business days after order is placed and usually
arrive within 10-14 days after the order is placed.
International orders cannot be shipped to a separate address --
they may only be shipped to the verifiable billing address on
file with the credit card company. A shipment confirmation
email with tracking information will be sent when the order has
Important Information for Canadian & International Customers
We are required by law to list the price you paid for our
products as the customs amount of the package and to
accurately list the contents of your shipment. Upon arrival
of your package in your country, you may be contacted to
arrange payment of any local duties, taxes, and/or customs
charges assessed by your government. Please keep in mind
that we have absolutely no control over these charges. On
some international shipments a "disbursement" or
"advancement fee" is charged by the shipping company. We
also have no control over these charges.
If delivery of a package is refused, rejected, or returned
for delivery failure, we reserve the right to charge your
credit card for both outbound and inbound shipping charges.
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