Purchases
may be returned within 14 days of the date you received the
order, (i.e. the delivery date), unused, unwashed, in original
condition and packaging, (excluding gift packaging), for a
complete refund, (excluding shipping charges), with the
exception of items listed in the following section. Please see
"Gifts" section regarding returns of gifts, which may be
returned for store credit only, (issued via email to gift
recipient).
Sales become final 14 days after the order is delivered to
recipient -- please do not return items to us later than 14 days
after you have received them. (Items must arrive at our
warehouse within 14 days after the order was delivered to
recipient, not be shipped within 14 days. Please allow transit
time when returning items.) Exceptions to this policy will be at
the sole discretion of Quackles and will be issued a store
credit at the current selling price minus a 25% restocking fee.
Personalized items are not returnable.
Sale items
marked down may be returned for store credit only.
Specials of
the week items may be returned for store credit only.
50% and ALL
Clearance items are FINAL SALE.